Youth Security Officer CCL

The Youth Security Officer will be charged with enforcing onboard security policies and regulations in general and as they pertain to our younger passengers specifically. Situations with adult passengers should be immediatelyreferred to the SSO and onboard Ship’s Security Staff. You were hired for your skills atunderstanding and communicating with younger and teen passengers. You will become familiarwith general shipboard security issues and relevant security procedures to enable you to respond effectively should you encounter a general problem, but you will be specifically responsible for issues involving underage passengers in the following areas: Ensuring that minor passengers have a safe and enjoyable vacation experience, preventing any bad behavior from having a negative impact on the vacation experience of other passengers.

• Ensuring that minor passengers have a safe and enjoyable vacation experience, preventing
  any bad behavior from having a negative impact on the vacation experience of other
  passengers.
• Provide visible security presence for the enforcement of shipboard policies to unruly minor
  passengers.
• Respond to complaints regarding minor passengers
• Ensuring proper behavior in the pool and Jacuzzi areas
• Barring persons from accessing restricted areas
• Enforcing “No alcohol to minors” policy
• Enforcing age restrictions in onboard casinos, nightclubs, gymnasiums, and
  pool/spa/Jacuzzi areas
• Where required, provide supervision for shipboard activities.
• Prevent vandalism of the Ship’s property and equipment
  Clearly communicate expectations for appropriate behavior to unruly minor passengers
  and, whenever necessary, disperse minor passengers involved in disruptive behaviors.
• Exercise independent judgment within the guidelines prescribed by the SSO and, when
  required, notify offenders of possible consequences of misconduct.
• Maintain awareness of all available activities in the Teen/Youth Center and be able to
  present these as options to groups of juvenile passengers.
• Clearly and concisely document situations involving disruptive and/or destructive behavior
  of minor passengers. Assist the SSO in the investigation of circumstances and events.
• Conduct other limited duties as delegated by the SSO/Staff Captain
• Work with the Youth and Teen Activities Coordinators to provide safe and secure venues
  for teens-only activities and events.

Alcohol and Gambling Policy

Passengers underage are not permitted to purchase or consume alcohol or participate in gaming
onboard. Should you suspect underage passengers of consuming alcohol in any area of the ship,
but especially in the nightclubs, pool bars, and dining areas, you are to challenge the individuals to
produce proof of age and photo ID. You can also use the Cruise Card to verify this against
shipboard passport for proof of age. Immediate notification is to be made to the SSO and Staff
Captain if underage individuals are violating this policy. Minor passengers are only permitted to transit the Casino. Should you encounter underage passengers loitering in the Casino area, please request of them and/or their parents that they immediately depart the area.

Possession of Weapons, Illegal Substances, or Other Prohibited Items-

All weapons, illegal substances, and prohibited items (Ship Security Plan Refers) are to be
immediately confiscated and turned over to the SSO for secure storage until handover to the
appropriate authorities. Depending on the seriousness of the offense, the offender(s) may be
disembarked at the next port of call at the discretion of the Captain. All such incidents are to be
documented.

 

Proper Public Behavior

Passengers of any age are not permitted to indulge in behavior that endangers the safety of other
passengers or crew, and which violates Local and International Law, and jeopardizes the safe
operation of the vessel. This includes but is not limited to the following:

Unauthorized attempts to gain access to restricted and/or Crew-only areas.
Throwing any object overboard

Running or rough play in the pool, spa, gymnasium, jacuzzi areas, public passageways,
theaters, elevators, etc.

Abusive behavior

Vandalizing shipboard fixtures and equipment

Improper use of the ship’s emergency equipment

For safety reasons, underage passengers should not be permitted to congregate in Hotel areas or
passageways for extended periods of time. These areas must have unrestricted freedom of
movement. Should underage passengers be encountered grouping in the passageways onboard,
they should be directed to proceed to authorized teen areas or common areas unless they are
actually transiting to/from their cabin or common area. Youth Security Staff on patrol should direct
any minor individuals discovered in these areas to other authorized venues.
Physical or excessive verbal abuse is not to be tolerated regardless of the age of the passenger.
All complaints are to be fully investigated and documented.