Waiter Assistant Royal

All duties and responsibilities are to be performed in accordance with Royal Caribbean
International’s Gold Anchor Standards, SQM standards, USPH and HACCP guidelines,
environmental, and work place safety policies and procedures. Each shipboard employee
may be required to perform all functions in various food and beverage service venues
throughout the ship.

In accordance with Royal Caribbean International’s philosophy of Anchored in
Excellence , each employee conducts oneself in a professional and courteous manner at all
times. This consists of physical and verbal interactions guests or fellow shipboard
employees and/or in the presence of guest contact and crew areas.

• Participates in rotational service delivery schedule, working in casual dining
  service and various other food and beverage service venues. Observes all
  established security and guest privacy procedures when delivering to staterooms.
• Provides assistance and support to assigned team of Waiters while working in the
  dining room to ensure efficient and seamless service delivery of all meals to
  guests.
• Learns and uses appropriate food and wine terminology and pronunciation to
  enhance the guest’s dining experience. Becomes familiar with menu descriptions
  and wine lists in order to discuss items appropriately with guests.
• Obtains linen, silverware, glassware, and china to set tables.
• Arranges settings on tables per Gold Anchor Standards.
• Greets and escorts guests to their assigned seats per Gold Anchor Standards.
• Presents both food and beverage menus to guests, suggests dinner courses,
  appropriate wines and answers questions regarding menu and wine selections per
  Gold Anchor Standards. Makes recommendations to entice guests while meeting
  management goals to reduce particular inventory stock.
• Relays order to galley as required and serves courses from galley and beverages
  from various locations.
• Garnishes and decorates dishes as required prior to serving.
• Enters food and beverage orders in the point-of-sale system.
• Maintains assigned station including table pieces, side stands and chairs per the
  clean ship matrix and public health standards.
• Observes guests to anticipate their needs and responds to any additional requests
  and to determine when the food and beverage service has been completed.
• Participates in dining room entertainment as directed by established activities and
  specific itinerary adaptations such as theme night parades.
• Attends meetings, training activities, courses and all other work related activities
  as required.
• Performs related duties as required. This position description in no way states or
  implies that these are the only duties to be performed by the shipboard employee
  occupying this position. Shipboard employees will be required to perform any
  other job-related duties assigned by their supervisor or management.