Provides food service to guests in all Restaurant Operations areas by performing the following essential duties and responsibilities outlined below.
All duties and responsibilities are to be performed in accordance with Royal Caribbean International’s Gold Anchor Standards, SQM standards, USPH and HACCP guidelines, environmental, and work place safety policies and procedures. Each shipboard employee may be required to perform all functions in various food and beverage service venues throughout the ship.
In accordance with Royal Caribbean International’s philosophy of Anchored in Excellence , each employee conducts oneself in a professional and courteous manner at all times. This consists of physical and verbal interactions guests or fellow shipboard employees and/or in the presence of guest contact and crew areas.
Participates in rotational service delivery schedule, working in casual dining service and various other food and beverage service venues. Observes all established security and guest privacy procedures when delivering to staterooms.
Provides assistance and support to assigned team of Waiters while working in the dining room to ensure efficient and seamless service delivery of all meals to guests.
Learns and uses appropriate food and wine terminology and pronunciation to enhance the guest’s dining experience. Becomes familiar with menu descriptions and wine lists in order to discuss items appropriately with guests.
Obtains linen, silverware, glassware, and china to set tables.
Arranges settings on tables per Gold Anchor Standards.
Greets and escorts guests to their assigned seats per Gold Anchor Standards.
Presents both food and beverage menus to guests, suggests dinner courses, appropriate wines and answers questions regarding menu and wine selections per Gold Anchor Standards. Makes recommendations to entice guests while meeting management goals to reduce particular inventory stock.
Relays order to galley as required and serves courses from galley and beverages from various locations.
Garnishes and decorates dishes as required prior to serving.
Enters food and beverage orders in the point-of-sale system.
Maintains assigned station including table pieces, side stands and chairs per the clean ship matrix and public health standards.
Observes guests to anticipate their needs and responds to any additional requests and to determine when the food and beverage service has been completed.
Participates in dining room entertainment as directed by established activities and specific itinerary adaptations such as theme night parades.
Attends meetings, training activities, courses and all other work related activities as required.
Performs related duties as required. This position description in no way states or implies that these are the only duties to be performed by the shipboard employee occupying this position. Shipboard employees will be required to perform any other job-related duties assigned by their supervisor or management.
Minimum experience and qualification requirements for position:
minimum two years previous waiter experience preferably in a 4 and 5 star resturant
ability to speak English
ability to speak additional language preffered
minimum 21 years of age
Contract length: 29 weeks on / up to 60 days off
Salary: Please contact the agency in regards salary