To follow scheduled assignments in 3 main areas namely
¨ Employee Dining rooms
¨ Room service
¨ Alternate Dining
DUTIES AND RESPONSIBILITIES:
o To be prompt for all duties and functions, as per Company’s standard
o When assigned to Staff & Crew or Alternate Dining, use Company’s standard table services.
o To be groomed meticulously and ready for guest service with a smile always following the look book.
o To carry the tools of the trade.
o To study and follow USPH standards
o To follow garbage separation procedures and all other environmental issues on board
o To train to become a Team Waiter
o To follow all tasks requested by management.
o To study all Menus
o To consistently give service that exceeds the expectations of our internal guests (Crew, Staff and Officers)
o Follow dining room standards at all times
o To ensure their assigned station is set up to company standard for each meal time.
o To serve and clear each meal to guests, and offer hot and cold beverage service throughout the meal, as per company procedure.
o To ensure buffet table set up as per company standard, and maintained throughout meal service.
o Sign the Key Control Log Sheet every time key is used.
o Follow the cleaning schedule for all machines and equipment.
o Collect and deliver dirty items to Room Service ware washing area
o Deliver all food orders in a timely fashion.
o Deliver other orders e.g. wine, fruit baskets and letters.
o To communicate any problems in your work area, or with guests, to your Supervisor.
o To ensure all functions are set up in a timely manner and according to standard
o Adhere to company-specified service standards
o To be groomed meticulously and ready for guest service with a smile always following the look book
o Ensure you are aware of ships activities so you can advise guests if asked
o Set up for Midnight buffets
o Ensure beverage stations are full at all times and cleaned daily
o Engage in light conversations with guests always greet them with a smile
Directly responsible to the Maitre d & Asst Maitre d’s
Working relationship with, all F&B mgt,