To maintain the highest standards of cleanliness in Guest’s Suites and Rooms, corridors and pantries and to clean and sanitize isolation rooms in accordance to Company policy.
To always keep lockers, trolleys and cleaning equipment tidy and organized.
To provide Guests with turn-down service every evening, to replenish drinks, fruit, amenities and towels when necessary.
To provide a six-star service and to deal with Guest complaints and comments in an efficient and timely manner.
To clean assigned Guest’s Suites and Rooms, as instructed by Executive Housekeeper, always following the USPH procedures.
To always keep assigned lockers and corridors clean and tidy in accordance to safety rules and regulations.
To always keep work trolleys organized and tidy.
To ensure that all cleaning equipment is properly and securely stored away when not on duty.
To follow and execute the Housekeeping Sanitation program and to complete and update all Sanitation Log sheets as per policy.
To clean and sanitize isolation rooms in accordance to Company policy.
To use the proper chemical product in the sanitary system during regular scheduled intervals, as instructed.
To train the Junior Suite Attendants
To provide Guests with turn-down service every evening and to replenish amenities and towels on a daily basis or as necessary.
To do all deliveries (gifts, mail, reflections etc.) to Guest Suites and Rooms.
To report work orders to the Housekeeping Office when deficiencies are noted or when maintenance is required and to follow up on the work orders in a timely manner.
To log accurately work and rest hours in Adonis Portal daily by swiping the Crew card.
To do A and B watch, and Pantry watch duties as assigned by Assistant Housekeepers.
To clean Captain’s Quarter and the other officers’ rooms as instructed by Assistant Housekeeper.
To adhere to all Company Policies and Procedures, Manuals and Directives.
Other responsibilities, as assigned, but not limited to the above.
Minimum experience and qualification requirements for position:
Experience in a luxury hotel or on board a luxury cruise ship preferred
