Reporting to the Assistant Housekeeper Responsible for cleaning and maintenance of approximately 12-20 Guest Staterooms and Suites as per established VOC standards. Handle guest’s request or complaints. Ensure the confidentiality and security of all guest rooms.
Clean Guest cabins twice daily; day service and turndown service; 12-20 cabins per day; within 5 hours on each shift this includes but is not limited to: • Making beds • Cleaning bathrooms & toilets • Vacuuming • Dusting • Cleaning windows and mirrors • Replenishing linens, towels and room amenities • Ensuring general maintenance of stateroom • Cleaning stateroom balconies • Removal/breakdown of room service trays, dishes and glassware • Garbage handling and separation • Ice deliveries • Guest laundry • Shoeshine service • Clean assigned Guest corridors, trolleys and lockers • Handle and distribute Guest luggage on embarkation days and in the evening before debarkation • Create “Memorable moments” in guest staterooms by acknowledging birthday, special requests etc • Report all deficiencies for repair and maintenance using shipboard reporting systems • Work with various chemicals and cleaning tools • Operate in line with all USPH, Environmental, Safety and Security Policy • Perform other duties as assigned by Leader • Luggage duties
Minimum experience and qualification requirements for position: