The supervision and management of onboard technical team to ensure onboard
technical equipment is of a high standard for all entertainment venues shipwide
Professional Duties
Sets up and operates sound equipment for assigned shows
Sets up backline equipment and instrument microphones.
Programs sound computer/console during technical rehearsals as assigned.
Performs speaker/equipment check before each show.
Ensures that show set-up is complete and exact.
Ensures that design integrity and performance quality are maintained through the run of the shows.
Is ready to mic an actor wirelessly if the need arises.
Management and scheduling of Technical team
Liaises with cast Company manger to decide on appropriate rehearsal times
Maintains a show report log for each performance.
Assists with the maintenance of audio equipment.
Wires special sound projects.
Hangs/rigs speakers in all theatres.
Communicates in a clear, concise and timely manner with Stage Manager and other departments.
Possesses the ability to trouble shoot and communicate to provide information to resolve issues.
Has organizational and operational skills including inventory, scheduling,maintenance,
cleaning, storage, distribution and coordination.
Is on time for all set-ups, show call, meetings and work calls.
Maintains cleanliness and order in all sound areas.
Participates in special events by assisting with sound needs
Sends a voyage report to the Cruise Director of any technical issues in any of the venues onboard or areas that require attention
Performs other duties as assigned by the Cruise Director and Assistant Cruise Director
Performs in a manner consistent with VOC’s Mission, Values and Vision, including a commitment to diversity and inclusion.
Guest Excellence
Maintain, uphold and execute the Viking quality and Service Standards
Monitor guest satisfaction and report issues, concerns and suggestions
Mindset & Values
Be well groomed and of positive personality, skilled as a technician
Adhere to schedules, and is always mindful of being set up and ready for all duties
Communication & Coordination
Report directly to the Cruise Director, checking daily schedules
Leadership
• Own the working environment and deliver consistent guest satisfaction
• Suggest innovative ideas to keep the role fresh, creative and interesting
• Manages the Technical team
Schedules the Technical team so as to cover all entertainment needs for the ship, keeping within the set work and rest hours