Sommelier Cunard Line

Provide a courteous and professional wine and beverage service within an allocated area. Serve passengers and / or crew members and provide a smooth and efficient service, enhancing the passenger / crew experience, fully adhering to company service standards.

* Serve wine and beverages to passengers, officers and crew complying fully with the Responsible Service of Alcohol policies and procedures, informing the Chief Sommelier when a passenger has consumed excessive alcohol.

* Confidently and professionally engage with passengers providing information and answering wine questions.

* Actively generate wine sales and cash profit by promoting set promotions and consulting on fine wine selection including how to pair wine with food.

* Increase cash profit generating opportunities and work to exceed targets.

* Correctly enter passenger billing into the relevant system in a timely manner.

* Follow all working and cleaning routines and rotas and ensure the appearance and condition of all items including glasses, equipment and bottles meet the required standards.

* Assist with controlling budget costs by ensuring that all products, equipment and cleaning materials are used in a cost effective and efficient manner.

* Assist the Chief Sommelier with wine talks, tasting sessions and presentations for passengers.

* Prepare pre-orders of wine and ensure they are on the tables in preparation for the service period.

* Keep the work stations neat and tidy at all times. Set up and clear down the area prior to and after service periods.

* Use and maintain all equipment correctly, following standard operating procedures and report any repairs required promptly.

* Carry out duties at outside catering events as and when required.

* Meet and greet the passengers and assist with baggage services on embarkation / disembarkation days, safely moving passenger luggage.

Minimum experience and qualification requirements for position:
  • WSET Level 3 in Wines and Spirits / recognised Wine qualification or equivalent preferred or relevant industry experience
  • Level 2 Award in Food Safety or equivalent
  • Previous sommelier experience desirable
  • Good command of written and spoken English

Contract length: As per contract

Salary: Please contact the agency in regards salary

Necessary documents:
  • CV
  • Passport or ID card
  • Photo

Attached documents:
   JD26 Sommelier Cunard Sept 2015.pdf
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