Senior Bartender Oceania

Guest satisfaction measured by Guests comment cards in regards to his/her area.
To provide high quality and luxurious service to the guests.
Ensuring that all bars and beverage areas are properly staffed, stocked, set up and open as scheduled,
supervising and walking all the outlets throughout the day until closure time.
In charge of checking opening and closing of the bar venues as per company standards.
Ensuring the par level of the beverages and other beverage supplies and equipment’s/tools for the bars
are maintained.
Ensuring availability of support for the wine service team for effective beverage services in the
restaurants during service.
Participating in the Bar service at peaks times.
Assisting the bartenders by going behind the bar, assisting the bar waiter by serving the table and helping
them to pick up the dirty glasses, clean tables. Assisting the sommeliers in the dining areas by serving
wines to the guests.
Reporting to the Direct HODs or division managers on a daily basis the closure times of all outlets and any
issue that needs solving.
Ensuring for embarkation all required welcome and promotional set ups are, and any other set up as per
management request.
Monitoring guest flow in public areas to ensure that beverage services are attended to for all guests.Ensuring that the beverage team is well trained in company procedures to ensure good stock control and
accurate charging to accounts.
Monitoring the company’s alcohol policy and guiding the staff accordingly.
Communicating effectively to ensure that the bar team reflects companies values at all times.
Ensuring that the Bar team is aware of all events and activities on the ship at all times.
Training, supervising and applying corrective actions in regards to Public Health programs within the
department.
Ensuring the logging of all fridge, freezer and dishwasher temperatures, as explained in current Policy
and/or in legal guidelines in beverage venues.
Ensuring the maintenance of all equipment in all beverage service areas.
Liaising with the HOD and the rest of the department in establishing and achieving predetermined profit
objectives without jeopardizing standards of quality of beverages, service, cleanliness, etc.
Motivating the team to up sell and generate revenue.
Providing ideas to maximize beverage revenues and minimize costs.
Reviewing constantly current operating procedures for revenue enhancement opportunities for all bars
on board the ship.
Assisting in the control of in use stock inventory in all beverage outlets (i.e. glassware, china, silver, linen)
and also making sure that each outlet carries a par stock.
Ensuring accurate charging to accounts.
Informing the HOD in regards to personnel issues, so they can be effectively dealt with together with the
HR Manager, aiming to continuously improve the service offered (i.e. staff planning, skills shortages,
service standards and other training).
To keep supervisor promptly and fully informed of all relevant matters.
To ensure confidentiality when handling sensitive information.
To achieve the primary objectives of the position and comply with the above mentioned accountabilities
in a timely and efficient manner in accordance with companies policies.
To project a favorable image of the company, to promote its aims and objectives and foster and enhance
public recognition and acceptance of all its areas and endeavor.
To observe and enforce grooming and uniform standards according to Regent Seven Seas Cruises policies
and procedures.
Producing daily closing reports as, but not limited to Micros financial reports and operational daily activity
reports.
Must be able to perform any tastings or presentations related to the bar operation, which includes but is
not limited to: Martini tasting, Single Malt tastings.
The Senior Bartender is responsible to ensure that bar service is available during scheduled morning
events (such as lectures, Bingo etc.) within the Horizons or the RO/NO/IO lounge. The Senior Bartender is
to release one Bar Waiter within sufficient time to provide any bar service required whilst these locations
are closed. The Sr. Bartender must ensure that the Bar Waiter promotes beverage sales and delivers iced
water to those whom have requested.
Ensures that the bar has a copy of the daily “Currents”.
USPH: Guaranteeing safety, hygiene and sanitation practices are present at all times, maintaining
cleanliness of all areas up to USPH and company standards, policies and procedures.