As a nail technician you are responsible for educating our guest about the health and wellness needs of their nails, hands and feet, and providing them with relaxing and therapeutic services that exceed their expectations.
Recognize our guests and always use their name
Deliver the experience our guests will remember forever
Be well informed and know your job
To report for duty punctually wearing the correct uniform and nametag and follow good hygiene habits at all times
To replenish all necessary items in saloon promptly.
Perform professional services according to standards with attention to detail and in a prompt timely manner.
Advise guests of salon and spa service programs, treatments and products.
Have complete knowledge and understanding of all services and products .
Actively promote home care programs, meeting minimum retail sales goals.
Assist in promoting saloon, spa & body care products to guests and offer full product knowledge.
To request, collect stock and supplies in accordance with minimum stock levels.
Ensure all nails areas are fully set up before beginning a service according to standards and procedures.
Communicate through appropriate guest cards any guest related matters, products or equipment needs, technical service requests, etc.
Assist in keeping accurate written records of treatments and products used in view of repeat guests.
Participate in on-going training, with assistance from your designated trainer and continue to study your skill.