You ensure a friendly and professional service in the restaurant and bar to the fullest satisfaction of our guests in accordance with Viking Ocean Cruises Standards.
Responsible for the entire service operation onboard
Supervision/support of a professional welcoming and sales orientated F&B Service
Ensuring the correct handling of all products, materials and equipment
Ensuring absolute cleanliness and order in accordance with HACCP rules
Operation of service procedures according to standards (e.g. menus, decoration)
Organization and execution of F&B related ship functions and special events
Performance according to company standards and HACCP rules
Management and motivation of the service crew
Organization, management and motivation of restaurant and bar crew
Management of work schedules & Training of service in department
Participation in loadings and full cooperation to assign crew for dis-/embarkation
and luggage duty.
Responsible for cost control and adherence to set budgets
Cost control in accordance to the budget
Establishing of weekly stock order in cooperation with Hotel Manager
Conduction of stock takes; inventory according to company procedures
Responsible for daily closing of restaurant and bar area cash register
Active liaison with guests
Welcoming of guests and socializing during meal times
Conduction of daily menu presentation with cooperation of Executive Chef