Night Auditor

Operational
 Audit daily transactions in Micros/Info genesis (according to vessel) and TTG systems, or RESCO if
applicable.
 Process credit card authorizations within 24 hours of embarkation.
 Advise guests of declined transactions, keeping the Chief Purser informed of any potential problems.
 Ensure that all guests have registered a method of payment for onboard account.
 Process and print interim and final guest statements, ensuring delivery to the cabins through housekeeping staff.
 Ensure that all non-credit card accounts are settled prior to guest disembarkation.
 Co-ordinate with Chief Purser with regard to promissory notes.
 Transmit interim and final credit card file to card processor.
 Ensure that the total processed is the same as the expected sum based on onboard account total.
 Responsible for nightly casino count.
 Supervise guest relations desk at night, assisting night receptionist with any problems that arise during the nighttime hours.
 Monitor Master Account checks on a nightly basis.
 Liaises with bar department on any discrepancies.
 Reconcile Master Account checks on cruise-by-cruise basis.
 Assure safekeeping of guest credit card slips.
 Collect and collate all slips by surname.
 Separate all Bar/Restaurant checks on nightly basis, sorting and filling by deck number and department.
 Liaise with the IT Dept that the ATH and STL Files are sent, and received, in an accurate manner.
 Monitor NBL, BDL and DSP on nightly basis.
 Informs Chief Purser of any discrepancies.
 Other Duties as assigned by Chief Purser.

Training & Development
 Attend all meetings, training activities or classes related to assigned position as required.

Safety Responsibilities
 Maintain a safe and sanitary environment for all guests and crew members.
 Follow proper procedures and instructions at all times to prevent damage of any kind to ship or
company property.
 Know and comply with Shipsan, the European sanitation program, and United States Public Health
Rules and Regulations pertaining to assigned working area.
 Participate in safety drills as required.
 Comply with Marella Cruises’ Safety and Pol lution Prevention Program
 Comply with Marella Cruises’ Operating Procedures Resources