Managing a team in a department who is responsible for the family and guest's personal laundry
· Managing a team of +/- 4 staff working on a rotating shift.
· You will personably be responsible for the family and guest’s personal laundry.
· Your team members will be responsible for all the family and guest linen and all crew uniforms and linen.
· Operate washers, dry cleaners, driers, or extractors, and turn valves or levers to regulate machine processes and the volume of soap, detergent, water, bleach, starch, and other additives.
· Sort and count articles removed from dryers, and iron, press, fold, wrap, or hang them.
· Examine and sort into lots to be cleaned, according to color, fabric, dirt content, and cleaning technique required.
· Load articles into washers or dry-cleaning machines,
· Mix and add detergents, dyes, bleaches, starches, and other solutions and chemicals to clean, color, dry, or stiffen articles.
· Clean machine filters and lubricate equipment.
· Inspect soiled articles to determine sources of stains, to locate color imperfections, and to identify items requiring special treatment. Advanced stain treatment techniques required
· Advanced knowledge of fabrics – silk, linen, cotton, polycotton, upholstery etc
· Help laundry director with proper, adequate training and re-training of all laundry staff.
· Maintain a very good communication with your team and housekeeping department. Sharing information is key.
· This roll is a leading role but hands-on. You must always assist your team and be on the floor.
· Report any defects to the Head Laundry Master and follow up till defect is fixed.