The Junior Head Waiter assists the Restaurant Manager in the supervision of restaurant personnel according to
company policies, and ensuring total guest satisfaction of food quality and service
Operational
Oversee a specific section of the Restaurant
Ensure that Restaurant personnel follow the company rules and regulations regarding uniforms,
personal appearance and hygiene.
Possess a sound knowledge of wines and wine service.
Interact with the staff and assist with wine service.
Possess total understanding of the company Food and Service Standards to anticipate guest needs
Train Restaurant personnel.
Provide guidance to new hires to successfully integrate into the team.
Ensure that the cleaning schedule set up by the Restaurant Manager is followed
Conduct detailed quality inspections of assigned section.
Reinforce Shipsan, the European sanitation program, and the United States Public Health rules and
regulations, ensuring all personnel are knowledgeable and up-to-date on the regulations.
Notify the Restaurant Manager of any unhappy or difficult guests in his section for further follow up.
Report any misconduct by the Restaurant Personnel directly to the Restaurant Manager.
Complete other designated side jobs assigned by the Restaurant Manager.