Head Bartender Marella

Essential Duties and Responsibilities

Operational
 Possess total knowledge of the Beverage Operations Manual.
 Supervise the bars and lounges assigned by the Bar Manager and fully ensure that company standards a remet.
 Work directly with the bar staff using a hands -on management approach, by helping the Bartenders during busy hours, as well as replacing them during meal hours as necessary.
 Ensure that the designated area is staffed with enough bar servers.
 Ensures that cocktail recipes are followed according to company standards .
 Help the Bartenders and Bar Waiters increase sales.
 Ensure that all bar staff are familiar with the Infogenesis/POS system onboard.
 Conduct training for new bar staff.
 Improve and standardize bar service.
 Conduct all necessary training, utilizing on the job training, as instructed by the Bar Manager, to develop each individual to the required level of service standards.
 Ensure that all bar Staff work according to the established schedules and stations.
 Move staff from one lounge to another according to sales and guest movement.
 Monitor bar staff working hours, releasing the bar staff whenever deemed necessary by sales and guest movement.
 Ensure that bar par levels are maintained.
 Make constant spot checks and instruct bartenders on how to correctly fill requisitions in order to maintain stock.
 Perform bar inventories and random par level spot checks whenever instructed by the Bar Manager.
 Check and sign all bar requisitions and check mark all the empty bottles.
 Ensure that bar displays and set ups are arranged according to standards.
 Ensure proper placement of menus on tables whenever bars and lounges are open.
 Ensure that all staff follows the correct uniform attire and procedures.

Maintain professional appearance to meet the following standards:

 Clean and ironed uniforms.
 Nametag visible at all times.
 Showers at least twice a day

 For males:
 Hair must be well -groomed and above the collar.
 Facial hair is not allowed in the Bar.
 Sideburns should not be lower than the ear lobe.
 No earrings are allowed for male employees.
 Personal jewelry should be kept to a minimum.
 All shoes are to be enclosed at the toe and heel.

 For females:
 Hair must be kept away from the face.
 Ladies should wear a dark-colored scrunch to tie back hair.
 Makeup should be tasteful and minimal.
 Personal jewelry should be kept to a minimum.
 Ladies may wear small earrings and one ring per hand.
 All shoes are to be enclosed at the toe and heel.
 Ladies heels are to be no higher than 1 inch

 Resolve guest complaints, and notify bar manager of any issues.
 Understand, apply and conform to all Shipsan and USPH standards and regulations.
 Inspect all designated bars before closing and ensure that they are ready for any announced or
unannounced Shipsan/USPH-type inspection.
 Report all equipment malfunctions to the Bar Manager.

Training & Development
 Attend all meetings, training activities or classes related to assigned position as required.

Financial
 N/A

Safety Responsibilities
 Maintain a safe and sanitary environment for all guests and crew members.
 Follow proper procedures and instructions at all times to prevent damage of any kind to ship or
company property.
 Know and comply with Shipsan, the European sanitation program, and United States Public Health
Rules and Regulations pertaining to assigned working area.
 Participate in safety drills as required.
 Comply with Marella Cruises’ Safety and Pol lution Prevention Program
 Comply with Marella Cruises’ Operating Procedures Resources.

Other Duties and Responsibilities
 As assigned