The Early Years Coordinator is under the direction of the Youth Program Manager, the Early Years Coordinator is a Youth Counselor who oversees the under 5 program and is responsible for the implementation of all early year programming as it relates to the Passenger Programs and Entertainment Department.
In order to consistently exceed guest expectations and provide the highest levels of product and services, additional duties and responsibilities may be assigned as needed and the EYC will be regarded as a member of the Youth Staff and required to participate in all under 5 activities as directed by the Youth Program Manager.
· Early Years Coordinators must be passionate about working with children and embrace the Norwegian Cruise Line Mission.
· This specific role requires attention to the early year’s program and familiarization with Wee Can Too and Cruise and Create Programs. This position also requires attention to activities to baby, toddler and parents.
· As a member of the Entertainment Team, Early Years Coordinators are still responsible for implementing any of the scheduled youth and family activities that take place outside of the center as assigned.
· He/she must be comfortable speaking on a microphone and be an effective Host/Hostess with the ability to engage large groups of people of a varying of ages in a public venue.
· He/she must be comfortable with dressing up in costume and performing character roles.
· He/she must be comfortable speaking with parents/adults regarding general ship information as well as Youth Program policies and guidelines.
· He/she must possess excellent administrative skills, be detailed oriented, and organized in order to create reports related to operations and safety.
· It is the responsibility of the Early Years Coordinators to be accessible and approachable with guests, both young and old. He/she must be a patient listener and offer hospitality service to the guests even when the situation falls outside of the Youth Programs.
· Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.