The Crew Purser is responsible for the smooth clearance of all crew in all ports of call, adhering to all local Port and Marella Cruises requirements, especially regarding sign on/off of crew
Essential Duties and Responsibilities
Operational
• Ensure accurate financial reporting.
• Ensure accurate crew manifests and crew systems as required.
• Enable accurate information flow to senior on board management concerning any crew concerns and or welfare issues.
• Liaise with BSSL operations concerning crew rotations.
• Conduct sign on and sign off process for crewmembers joining and leaving, ensuring all documentation required by vessel, flag state, and employing company is completed.
• Ensure that all required certifications are held by the new crewmembers joining.
• Maintain accurate crew manifest, ensuring that all information shown is correct and up to date.
• Maintain lists of document expiration dates, and ensure that crewmembers renew documents
where necessary, or sign off the vessel prior to expiration.
• Communicate with shore-side offices for BSSL crew regarding crew requests, transportation needs, etc.
• Manage cost control to ensure that all charges for transportation, ground expenses, etc are
collected from crew signing off on-scheduled movement (i.e. terminations, resignations).
• Confirm that all crew are onboard prior to sailing from each port, checking approximately 45
minutes prior to sailing time to see if crew are outstanding and checking to see if crew are onboard
or not.
• Advise Purser in charge that all crew are onboard 30 minutes prior to leaving each port.
• Send visa requests for sign off crew to port agent in relevant port within the time frame required,
and ensuring that visas are issued.
• Assist crewmembers with application for seaman’s books in special cases where they need to make
applications while onboard.
• Assist crewmembers with arranging travel via third party travel agencies for non- scheduled
movement (resignations, special itineraries, etc).
• Assist crewmembers with information regarding sign off date, flight details, and vacation plans.
• Provide general information to crewmembers, including ships itinerary, port agent addresses, etc.
• Assist crewmembers tracking lost luggage.
• Assist Crew with Hiring Discrepancy forms.
• Work closely with onboard management when and where appropriate, and help in alleviating any
crew problems.
• Other duties as directed by Chief Purser.
Safety Responsibilities
• Maintain a safe and sanitary environment for all guests and crew members.
• Follow proper procedures and instructions at all times to prevent damage of any kind to ship or company property.
• Know and comply with Shipsan, the European sanitation program, and United States Public Health
Rules and Regulations pertaining to his/her working area.
• Participate in safety drills as required.
• Comply with Marella Cruises’ Safety and Pollution Prevention Program
• Comply with Marella Cruises’ Operating Procedures Resources.