Maintains public areas in a clean and orderly condition by performing the following essential duties and responsibilities during scheduled shift (day or night).
To support Azamara Club Cruises' mission of sustaining an upmarket cruise experience with a destination-driven brand image. All duties and responsibilities are to be performed in accordance with the AMAZE Standards, Safety is Everybody's Business, ISM/ISO and SQM standards, USPH guidelines, and environmental regulations.
1. Each housekeeping shipboard employee reports to their workstation assignment on time and properly groomed and dressed according to standards. This includes a clean uniform, name tag, and any other uniform related item.
2. Operates steam cleaning equipment, scrapers, brooms and variety of hand and power tools. Uses a variety of cleaning agents and chemicals. Mixes water and detergents or acids in container to prepare cleaning solutions, according to specifications.
3. Cleans public bathrooms, elevators, offices, corridors, public areas and crew member
quarters.
4. Cleans, maintains, and replenishes towels and amenities in the Astral Spa area including bathroom, lockers, showers, gym area, gym equipment, and reception area if assigned.
5. Cleans carpet, upholstery, floors walls, ceilings, draperies, windows, and room accessories to remove effects of smoke, dust, water and other damages such as dirt, soot, stains, mildew, and excess water and moisture.
6. Sprays or fogs carpet, upholstery, and accessories with fabric conditioners and protectors, deodorizers and disinfectants.
7. Dusts furniture, and washes windows, walls, ceilings, woodwork, and door panels. Polishes brass and other metal fixtures.
8. Notifies management of the malfunction of lighting, heating and ventilation equipment.
9. Maintains cleaning supplies and equipment in good working order. Requisitions supplies and equipment when needed.
10. Maintains current knowledge of the ship’s regular events and special functions by reviewing all available data, (daily newsletter, etc.), in order to provide guests with accurate information to answer questions.
11. Assists the food service personnel in the collection of soiled glasses, china, cutlery, etc. throughout the vessel and transports to designated collection areas.
12. Empties and cleans wastebaskets and transports trash to disposal area.
13. Transports guest’s luggage to assigned areas during embarkation and disembarkation.
14. Handles ship stores on loading days, as scheduled by management and supervisor.
15. Participates in the loading of hotel stores to the central storeroom.
16. Is aware of, and/or acquires the necessary knowledge to comply with the ship’s standard
operation, in order to assist guests and crew members with inquiries.
17. Transports guests' luggage to assigned areas and provides wheelchair assistance during
embarkation and disembarkation.
18. Attends meetings, training activities, courses and all other work-related activities as
required.
19. Performs related duties as required. This position description in no way states or implies
that these are the only duties to be performed by the shipboard employee occupying this
position. Shipboard employees will be required to perform any other job-related duties
assigned by their supervisor or management.