The primary responsibility of the Surveillance Supervisor is to protect the property, money and reputation of the Casino through covert physical and/or video surveillance and perform basic troubleshooting and repair of Surveillance equipment.
* Protect the company's assets and to assist the onboard and shore side management in ensuring the safety and security of the passengers, crew, and ship.
* Observe and report 'live' surveillance while walking around the ship in both passenger and crew areas, as well as listening to any comments passengers or crew may have to offer.
* Have a well-developed understanding of the operation and management of CCTV recording and monitoring equipment.
* Conduct real time monitoring of Ship/passenger/crew Safety and Security, and compliance with SEMS and other policies and procedures.
* Immediately report to the bridge any real time security and safety observations that may place the ship, passengers, or crew in jeopardy.
* Conduct retrospective reviews of incidents or accidents relating to the ship/crew/passengers.
* Undertake reviews and complete reports of injury cases reported by the Security Officer.
* Assist the Surveillance Manager in completing audits and risk assessments of outlet stock movements and sales.
* Be familiar with and conduct audits of the Micros/Fidelio or any other computer generated accounting Systems.
* Monitor and record safety drills.
* Monitor and record bunkering, storage, and baggage handling activities.
* Monitor and record tender operations.
* Monitor and record red zone operations.
* Monitor and record port time operations with special emphasis on compliance with Vessel Security Plan.
* Complete a daily log with details including red zone operations, tender operations, embarkation and disembarkation processes, and communications to and from the bridge and any other departments, and observations that may result in more specific reports.
* Make recommendations to the Surveillance Manager concerning improvements to camera coverage and efficient use of the surveillance system.
* Assist and train other camera/system users such as officers from the bridge and engine control room.
* Use surveillance cameras for operational purposes only.
* Report any inappropriate use of surveillance cameras by other users.
* Report any interference with or altering of surveillance camera positions.
* Have a good understanding of emergency duties, safety rules, ship's organization, and duty requirements.
* Performs other related duties as assigned or as directed. The omission of specific duties does not preclude the supervisor from assigning duties that are logically related to the position.
* Must be familiar with the Safety and Environmental Protection Policy and the SEMS, and carry out the policies and procedures appropriate for his/her position.