Box Office Staff Virgin

The Box Office Staff are vital to ensuring a successful booking experience and event arrival for our sailors. This temporary position will be a 4-6 month contract onboard our beautiful ship. Reporting to the Box Office Manager, they will be the face of our bookable experiences onboard and support our Hotel Operations team as needed. They will ensure a smooth and consistent booking experience for sailors while at sea and a smooth operation for our show seating. They will also be assisting with other needs throughout the entertainment and hotel departments.

● Ticketing, sales, and reservations for all bookable entertainment experiences

● Maintain a full understanding of the entertainment options available: times, locations and durations of shows, show content and ticket prices

● Actively manage the check-in process, line, and seating for bookable experiences in entertainment spaces

● Work directly with sailors to resolve booking conflicts and feedback

● Reports any guest comments or concerns to the Box Office Manager

● Assist with additional hotel operations needs including embarkation/disembarkation, Shore Things, and others as needed

● Other duties as assigned

● General safety duties, as directed by the Safety Officer onboard

● Embody the Virgin Voyages brand with passion and joy




Minimum experience and qualification requirements for position:
  • Valid STCW certificate and C1/D Visa (if needed)
  • Experience in conflict management and resolution
  • Language and social skills
  • Strong knowledge of key business tools (MS Office, Google Apps, etc.)

Contract length: 4-6 months on / 2 months off

Salary: Please contact the agency in regards salary

Necessary documents:
  • CV
  • Passport or ID card
  • Photo

Attached documents:
   VV Box Office Staff.pdf
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