To provide high quality and luxurious service to the guests and ensure guests satisfaction by delivering quality beverages and bar service that consistently and effectively reflects the luxurious nature of our company. Guest satisfaction measured by Guests comment cards in regards to his – her area.
Ensuring that his - her bar is properly stocked set up and open as scheduled. Reporting to the Head Bartender any issue that needs solving. Monitoring guest flow in his – her bar to ensure that beverage services are attended to for all guests. Preparing beverages in accordance to guests preferences and in line with company policy and procedures. Ensuring that his - her bar team is well trained in company procedures to ensure good stock control and accurate charging to accounts. Communicating effectively to ensure that his - her bar team reflects the company’s values. Ensuring that his - her bar team is aware of all events and activities on the ship at all times. The Bartender is over all in charge of the bars and responsible for any shortcomings in regards to inventories and equipment. Must be fully knowledgeable of standard cocktail recipes, garnishes and presentations. Must ensure that charges are done correctly and as per procedure by the waiters. Conducting the inventory in a proper way and monitoring the bar cost. Ensuring to comply with the companies alcohol policy. Ensuring the logging of all fridge, freezer and dishwasher temperatures, as explained in current policy and/or legal guidelines in beverage venues. Reporting any maintenance issue promptly to the Head Bartender. Liaising with the Head Bartender and the rest of the department, in establishing and achieving predetermined profit objectives, without jeopardizing standards of quality service, cleanliness, etc.Keeping self and team aware of targets, costs and monitoring procedures. Motivating the team to up sell and generate revenue. Providing ideas to maximize beverage revenues and minimize costs. Assisting with the inventories and requisitions to restock bar items, the control of in use stock inventory in all beverage outlets (i.e. glassware, china, silver, linen) and the consumable’s requisitions for the whole department. Must prepare custom declarations as requested. To keep supervisor promptly and fully informed of all relevant matters. To ensure confidentiality when handling sensitive information. To achieve the primary objectives of the position and comply with the above mentioned accountabilities in a timely and efficient manner in accordance with company policies. To project a favorable image of the company, to promote its aims and objectives and foster and enhance public recognition and acceptance of all its areas and endeavor. To observe and enforce uniform standards according to company policies and procedures. Must obtain both job and product knowledge and at the same time must have the knowledge of cocktail recipes, wine lists and bar set-ups. USPH: Guaranteeing safety, hygiene and sanitation practices are present at all times, maintaining cleanliness of all areas up to USPH and company standards, policies and procedures
Minimum experience and qualification requirements for position:
Elementary and middle school (8th grade) or higher.
Experience in an upscale bar environment of at least 2 years.
Experience and/or training in the hospitality field considered a plus