Responsible for providing beverage service.Responsible for the immediate supervision of the Bar Waiters and other personnel assigned to their particular bar area.
· Maintains inventory levels, cleanliness and organization for assigned bar.
· Must be able to work in a public bar and lounge, service bar and crew bar.
In order to consistently exceed guest expectations and provide the highest level of products and services, additional duties and responsibilities may be assigned.
Is always in compliance with the Company’s uniform and grooming standards. Maintains good working relationships with fellow crew members. Responsible for assisting with achieving the departmental guest satisfaction targets for the bar department. These targets include Bar and Lounge Service and Bar and Lounge Drink Quality. Responsible for assisting with achieving the departmental revenue targets for the Bar Department as established by the Corporate Office. Responsible for assisting with achieving the department cost of sales targets for the Bar Department as established by the Corporate Office. Maintains open lines of communication with Bar Management. Informs Bar Manager, Assistant Bar Manager and/or Head Bartender of any problems, challenges, complaints or service difficulties in a timely manner. Assists Bar Management with training as needed. Continue own education by staying abreast of industry trends and sharing this information with the team. Must be willing and able to assist with other job functions as required when dictated by business: Beverage and wine service in the Restaurants Meet and greet guests on embarkation day Escort guests to their stateroom on embarkation day Assist with guest personal belongings or luggage on embarkation/debarkation day Deliver amenities to staterooms on embarkation day Swiping guest cards on embarkation/debarkation day Attend and participate in safety/Company training as scheduled. Assist with private parties and functions
Minimum experience and qualification requirements for position:
• Minimum one year experience as a Bartender for a large cruise ship or high-volume luxury hotel or resort
o Experience with high-volume bar operations
o Experience with maintaining bar inventories
o Working knowledge of point of sales systems
o Good knowledge of USPH/FDA regulations
o Clear, concise written and verbal communication skills