Asst Maitre 'D Carnival CL

Position Duties and Responsibilities

• Oversee food and beverage services throughout designated venues, which includes Team
  Dining, Inclusive Dining venues, Room Service, and other areas involved in food and
  beverage operations or related activities.
• Ensure a consistent and high level of service in accordance with company standards.
• Oversee the performance of Restaurant Team Leaders assigned to their area of
  responsibility.
• Monitor employees’ hospitality, attendance, attitude, cleanliness, neatness, and service,
  and enforce fair employee discipline and follow-up
• Deliver impactful, effective, and interactive training for all Servers while remaining vigilant in
  identifying potential training opportunities.
• Communicate effectively and timely with team members regarding procedural changes and
  upcoming events.
• Check correct venue set-up and ensure all equipment and fixtures are in clean and
  presentable condition.
• Conduct orientation for all team members assigned to their area of responsibility.
• Maintain operating par levels for silverware and equipment and ensure accurate and timely
  inventory submission.
• Consult with other managers and departments to ensure functions are set up as per
  specifications and replenishing is done in a timely manner.
• Monitor and control costs and be revenue and TGEM-oriented.
• Support team members who need assistance in performing their duties and maintaining
  smooth service and guest satisfaction.
• Ensure compliance with the Restaurant SOP plan, United States Public Health standards,
  HESS MS procedures and other regulatory policies.
• Report accidents/incidents immediately to the Maître'D, Sr. Maître'D', Restaurant Operations Manager and F&B Director
• Perform other job-related duties and responsibilities as necessary or directed by management

Team Responsibilities

• Uphold and enforce professional grooming standards and punctuality in accordance with
  company guidelines.
• Implement fair and equitable employee discipline, using the company Performance platform
  to evaluate, provide constructive feedback, and recognize the good performance of team
  members.
• Ensure timely completion and discussion of evaluations for team members under supervision with the Maître'D and/or Sr. Maître'D
• Foster a culture of open communication, active listening, learning, respect, and continuous
  improvement in operations and standards. Encourage team members to embrace CCL Culture Essentials, ensuring a supportive and inclusive work environment.