Assistant Waiter Oceania

Essential Duties and Responsibilities

Operational

 Offer and refill water, bread, butter, and beverages.
 Transport food from the galley to the respective section and return dirty trays according to USPH and breakage prevention standards.
 Maintain clean and orderly tables.
 Set up, organize and clean assigned station according to USPH standards
 Offer condiments and fresh pepper.
 Possess full knowledge of the menu.
 Possess ability to describe and serve food selection from the buffet.
 Assist with embarkation, debarkation and luggage handling duties when required.
 Perform Room Service duties when requested by supervisors.
 Handle all ship equipment with care and report any faulty/broken equipment.
 Perform general cleaning and maintenance according to U.S.P.H. standards.
 Assist management with coaching and introduction of new personnel.
 Participate in a training program to develop skills and to prepare for future promotion.
 Project a favorable image of the company, promote its aims and objectives, and foster and enhance public recognition and acceptance of all its areas and endeavors.
 Be aware of all events and activities on the ship.
 Achieve the primary objectives of the position and comply with the above-mentioned accountabilities in a timely and efficient manner in accordance with ICS policies.
 Possess full knowledge of current U.S.P.H rules and regulations and maintain U.S.P.H standards at all times.
 Ensure that the assigned location is up to U.S.P.H. standards.

Training & Development

 Attend all meetings, training activities or classes related to assigned position as required.

Safety Responsibilities

 Possess familiarity with the vessel layout in terms of safety and security.
 Have a full understanding of ship rules and regulations (SMS).
 Participate in all required safety drills/training.
 Ensure that all safety procedures are followed.
 Cooperate with the Staff Captain in adhering to the Ship’s Safety Program.
 Follow the Ship Rules & Regulations.
 Maintain a safe and sanitary environment for all guests and crew members.
 Follow proper procedures and instructions at all times to prevent damage of any kind to ship or company property.
 Participate in safety drills as required.

Resources

 Possess knowledge of the Restaurant Operating Manual
 Possess knowledge of the Human Resources Manual and Shipboard Training.
 Maintain a high level of crew morale within the administration dept. ensuring that all crew are treated in a fair and unbiased manner and the team works with a positive atmosphere.

Other Duties and Responsibilities

 Ensure confidentiality when handling sensitive information.
 Achieve the primary objectives of the position and comply with the above-mentioned accountabilities in a timely and efficient manner in accordance with ICS policies.
 Project a favorable image of the company, promote its aims and objectives, and foster and enhance public recognition and acceptance of all its areas and endeavors.
 Comply with the safety and pollution prevention regulations and operating procedures at all times,
participating in all relevant meetings and training sessions.
 Participate in all mandatory training without excuse.
 Perform all other duties as requested by shipboard management or shore side.
 Possess full awareness of the Electronic Order System