The Assistant Cabin Host works together as a team with the assigned Cabin Host to ensure that Sailors have a memorable vacation onboard by providing outstanding in-cabin service and ensuring all cabins are kept to a quality standard.
Essential Responsibilities: ● Maintains the cleanliness and sanitation of all cabins assigned to their area including passageways. ● Ensures all cabins assigned to their area are prepared in accordance with company setup each day and prior to embarkation of Sailors on Turnaround. ● Handles all Sailors personal laundry requests, taking it to and from the laundry and advises on necessary costs. ● Replenishes cabin such as Mini-Bar, drinking glasses, stationary, complimentary items, bathroom supplies etc. ● Responsible for ensuring sailors complaints and requests are acted on in a prompt and efficient manner and notifies Assistant Executive Housekeeper when necessary. ● Responsible for the handling and delivery of sailor luggage to cabins. ● Meets Sailors on embarkation day in assigned meeting area and assists them in locating and entering cabin. ● Strips and re-covers beds in cabin and handles all linen requirements for both fresh and used. ● Provides room service to Sailors and all related services. ● Reports damaged, defective or missing items to Assistant Executive Housekeeper. ● Daily interaction with sailors and provides outstanding customer service and delivery. ● Responsible for the safe handling of equipment in the housekeeping department such as vacuum cleaner, housekeeping cart etc. ● Must be knowledgeable and comply with Public Health rules and regulations as per company policy.
Additional Responsibilities: ● Partake in inspections, trainings and meetings as required by Head of Department. ● Ensures that the set standards are kept and staff members work according to their respective job descriptions.
Minimum experience and qualification requirements for position:
Minimum 2 year experience as Cabin Attendant/Steward onboard a Cruise ship or 4/5* hotel/resort
Passionate about people and able to handle guest complaints with a smile!
Good command of the English Language
Contract length: 6 months on / 2 months off
Salary: Please contact the agency in regards salary